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5 Messaging Apps That Will Improve Workflow

Messaging apps have existed in one form or another since the dawn of the modern internet–from AIM in the late 1990s to ICQ to Facebook Messenger, chat apps have evolved drastically from their humble beginnings. Chat apps offer a host of features that include video conferencing and saved histories.

Before you look into implementing a chat app for your business, you’ll have to decide whether or not it’s useful–is email or text messaging adequate for your needs? If not, then read on!

The benefit of business chat apps is that they allow for better workflow since users don’t have to wait around for emails. While text messaging provides similar features, such as real-time messaging and threaded messaging, it cannot share files, videos, or handle large group chats without becoming overwhelming.

Enter the chat apps. Modern chat apps today include the benefits of email and smartphones–video calls and text messaging as well as several useful features like integrations with Google Drive or Office 365. Businesses can use chat apps to keep employees

Below are five favorite chat apps on the market today. All but one is free to use, and they all have enterprise accounts with extra features. Most will have very similar features, with the difference being in pricing. What your choice will come down to will depend on how many users you have (price) and what other integrations you’ll need (Office, Google Drive, or other apps).

Slack

Slack is one of the most popular messaging apps on the market today. It offers a lot of features, listed below, and the user interface is clean and pleasing.

  • Channels (group chat)
  • Content is searchable
  • File sharing, video chat, and screen sharing
  • Allows the most integrations for other apps
  • Available on multiple platforms: iOS, Android, Windows, Mac, and Linux

HipChat

HipChat is another popular platform that is very similar to Slack. What it comes down to between the two apps for many businesses will be pricing and user interface.

  • Rooms (group chat)
  • File sharing, video chat, and screen sharing
  • Searchable content
  • Has a lot of integrations for apps
  • Secure guest access (you can show them only what you want)
  • Available on multiple platforms: iOS, Android, Windows, Mac, and Linux

Microsoft Teams

If your business is using Office 365, then you already have access to Microsoft Teams. The benefit of Office 365 and Microsoft Teams is that users can collaborate on the document while in the app, and there’s access to other Microsoft apps like Skype and OneNote. Businesses with employees familiar with Office 365 will find the transition more seamless.

  • Teams (group chat)
  • Integration with Office 365 suite of software
  • File sharing, video chat, and screen sharing
  • Integration with other apps
  • Available on multiple platforms: iOS, Android, Windows, and Mac

Flock

The benefit of Flock is that it uses fewer computer resources than Slack. And it’s cheaper as well. Flock also offers features that are unique.

  • Group Chat
  • Content is searchable
  • File sharing, video chat, and screen sharing
  • Integrations for other apps
  • Available on multiple platforms: iOS, Android, Windows, Mac, and Linux
  • Better integration with Google Drive
  • Shared to-do lists

Twist

Twist offers one unique feature that separates it from other chat apps: organization by topic rather than by team. This platform doesn’t provide the features that Slack or HipChat offers, but the interface is clean, and it allows for better organization.

  • Group Chat
  • Content is searchable
  • Integrations with some apps
  • Available on multiple platforms: iOS, Android, Windows, and Mac
  • Chats organized by topic
  • Threaded conversations

Except for Microsoft Teams, you can try out all of these messaging apps before you decide on one. What you’ll discover is that these chat apps will be more effective than emails, text messages, or phone calls. Additionally, these chat apps will allow your team members to collaborate remotely and in real-time, a benefit that will enable your business to be more flexible and competitive, especially if you have employees around the globe.