Customer Types, Price Rules and Preferred Vendors in QuickBooks Online!

Check out these three new features for QuickBooks Online! Customer Types, Price Rules and Preferred Vendors are three new features that will help streamline your QuickBooks company.

What are Customer Types?

Customer Types allows you to categorize your customers for better management.

Group your customers into types, like Teachers, Seniors, Law Enforcement, or whatever type you want. This makes setting up price rules easier for types of customers instead of individually selecting them.

Access Customer types by clicking on Sales > Customers > Customer types.

Sales to Customer types

Once you create customer types, you can assign these types to your customer lists.

Create a label for the type and then save.

New customer type

After you’ve created the customer type, you can bulk assign the type to multiple customers. We’ve created one called “Teachers.”

To do this, select the customers and then click on Batch actions to assign customer type to the selected customers. From the dropdown menu, we’ve assigned “Teachers” to both customers.

Select Customer Type

What are Price Rules?

Price rules allow you to group your customers and offer different prices to each group. This categorization or grouping makes offering discounts to customers more convenient. You can now set up price rules using the following discounts:

  • Percent off
  • Fixed discount (dollar off)
  • Custom pricing

For instance, you can now set up a price rule that gives your senior customers a 10% discount, or you can set up a dollar-off discount for a specific period, like a Summer sale.

Turn on Price Rules by clicking on the Gear icon and then Company Settings. Under the Sales tab, click on Price Rules to turn it on.

Price Rules setting

You’ll want to create a new customer type once you’re done unless you want to assign customers individually.

Create Price Rules afterward.

Go to the Gear icon and All Lists. Click on Price Rules, which should have been enabled in your Company Settings earlier.

Price Rules setting

Add a new price rule to configure the price rule.

Price Rules configuration

On this screen, we’ve named the Price Rule “Education Discount.” Set a start and end date if you’re running a promotion for a certain period.

Since we’ve created the customer type “Teachers” earlier, we can select that from the drop-down menu under “Select customers” instead of individually selecting all the customers.

Select the products or services you want the discount to apply to. Then select the discount type. In this case, we’ve created a 10% off discount for selected products.

Percent Discount

Any new invoice or sales receipt you create will now reflect the adjusted price (discounted price) for selected customers.

Sales receipt with price

What are Preferred Vendors?

Setting up preferred vendors streamlines purchasing if you’re managing multiple employees.

By setting up preferred vendors, your employees will make fewer mistakes when making purchases.

Simply go to Sales > Products and Services and then edit each inventory item that you want to configure with a preferred vendor.

Edit Products and Services

Scroll down to to the Preferred Vendor field and select your preferred vendor. You can also add a new vendor here if your preferred one doesn’t show up.

Preferred Vendor option

Try out these new options today to see if they’ll save you time from managing your QuickBooks Online company!

Like this article and interested in other QuickBooks Online articles? Check these out: